Q: What materials are your jewelry pieces made from?
A: Our jewelry pieces are made from high-quality gemstones.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please see our Shipping & Delivery page for more information.
Q: How long does it take for my order to ship?
A: If the product is in stock, it will ship within 5 business days. Otherwise, it may take 2-3 weeks before shipping. Please see our Shipping & Delivery page for more information.
Q: What is your return policy?
A: We accept returns for damaged or defective products within 30 days of purchase. Please see our Returns & Refunds page for more information.
Q: Can I exchange a product for a different size?
A: Yes, we accept exchanges for different sizes or colors. Please see our Returns & Refunds page for more information.
Q: How do I care for my jewelry?
A: We recommend that you avoid contact with liquids or solvents and store each item separately. Please see our Jewelry Care page for more information.
Q: Can I track my order?
A: Yes, you can track your order by logging into your account or by using the tracking number provided in your shipping confirmation email.